Trades plans are priced by the size of your team. Home-care plans are priced by active clients, with unlimited caregiver seats. Nothing is sold as a module.
Priced by active clients, never by caregiver. Every plan has unlimited caregiver seats, EVV, and a BAA you accept in the app. Your plan is set by how many clients you served that month.
UNLIMITED SEATS · 50 CLIENTS
Care
Home care agencies up to 50 active clients. Unlimited seats.
Add what your business needs. Skip what it doesn’t.
AI Receptionist
Every planAI answering in progress
Never miss a call while your crew is on a roof or under a sink. An AI receptionist that answers on its own number, books and routes the job, and hands off to a person, in Spanish and English.
Receptionist
$49/mo
500 minutes
Receptionist Plus
$99/mo
1,500 minutes
Receptionist Max
$199/mo
4,000 minutes
Working today: calls ring your team or forward to a phone. If nobody answers, the voicemail becomes a lead and you get an alert. The AI voice that answers and books is in progress; we will tell you the date on your walkthrough.
The dedicated number is included. Past your minutes, calls keep being answered at $0.12/min. The receptionist never hangs up to save you a charge.
Annual billing saves 20% on every plan except Solo
Annual plans are billed once a year at the discounted rate shown on each plan. That includes the home-care plans. Solo is already priced at its floor, so it is billed at the same rate monthly or annually.
Cancellation
Month-to-month or annual subscriptions. No refunds for the current billing period. When you cancel, you keep full access through the end of the period you paid for, then service ends.
Annual subscriptions canceled mid-term retain access through the end of the paid year and are not refunded for unused months.
Straight answers
Pricing questions, answered.
Do you charge per user?
No. Each trades plan covers a set number of users at one price: Solo covers 1 user at $29 a month, Starter 3 users at $89 a month, Growth 15 users at $199 a month, and Pro 45 users at $449 a month. Hiring inside that limit changes nothing on the bill.
Is there a free trial?
Starter includes a 14-day free trial. The other plans start with a 20-minute walkthrough, where we run a job on the phone with your job types.
Is AI an add-on?
No. Every AI capability is on every plan. Plans differ in how much you can use each month and in how much the AI does before a person confirms it, never in which features you get.
Does the tech app work without signal?
Yes. Checklists, photos, signatures, and cash or check payments are captured on the phone in a basement or a crawlspace and sync when the signal returns. The app is for iPhone and Android.
What does a card payment cost?
Card payments are charged at the same rate Stripe charges direct. Veladoma adds no markup. The tech can take a card at the door or send a payment link with the invoice.
What does the AI Receptionist do today?
Today a missed call becomes a lead with the voicemail attached, and you get an alert. AI answering and booking by voice is in progress. Receptionist bands start at $49 a month, and calls past the included minutes continue at $0.12 a minute.
Can I cancel?
Month-to-month or annual subscriptions. No refunds for the current billing period. When you cancel, you keep full access through the end of the period you paid for, then service ends.
How is home care software priced?
By active clients, never by caregiver. Care is $249 a month for up to 50 active clients and Care Scale is $599 a month for up to 200, both with unlimited caregiver seats. Above 200 clients, several offices, or skilled care is Enterprise, quoted from your size.
What counts as an active client?
A client with at least one completed visit in the billing month. The count only picks the plan. You are never charged per client or per caregiver.
Is EVV included?
Yes, on every care plan. Caregivers clock in and out on the phone with GPS, the visit is saved on the phone with the original time if there is no signal, and every visit is checked after clock-out before it reaches billing. The capture meets the 21st Century Cures Act requirements for electronic visit verification.
Do you sign a Business Associate Agreement?
Yes. Veladoma offers a Business Associate Agreement to every senior-care organization, and you accept it with a click in the app. It takes effect when you accept it or when you first use Veladoma with protected health information, whichever comes first. The terms are public on the legal page.
Do you send EVV to my state aggregator?
Not yet. Submission to HHAeXchange, Sandata, and Tellus is in progress. Today every visit is verified and every claim is scrubbed against state payer rules before you send it.
How do you handle HIPAA?
HIPAA is not a certification, so no vendor can be approved for it. Veladoma is designed to the HIPAA Security Rule: access is role-based, PHI access and EVV changes are logged, data is encrypted at rest and in transit, and a BAA is offered to every senior-care organization.
Do you have a SOC 2 report?
Not yet. SOC 2 is in progress and no report has been issued. Ask us for the current status and we will answer in writing.
Does the caregiver app need training?
A caregiver sees today’s visits and one button to start. They can say what happened and approve a drafted note before it saves. The app is for iPhone and Android and works without signal.
What does annual billing save?
20% on every plan except Solo, which is already priced at its floor. Annual plans are billed once a year at the discounted rate shown on each plan.
Not sure which plan? Ask the question that matters to you.
Tell us your team size and your workflow. We reply with the plan we would pick, and the reason we would pick it.