Audit trails
Changes to jobs and records are logged with who made them and when.
For HVAC, plumbing, electrical, and every trade
Dispatch and collections that don’t run on one person’s memory.
The board, the truck, and the invoice share one job record. AI suggests who goes where, a person confirms it, and the customer pays before the tech drives away.
Dispatch · Today
Illustration
A normal Tuesday
What changes when the job lives in one place.
Today
With Veladoma
Today
The dispatcher is the only one who knows the schedule. When they are out, callbacks slip and crews drive to the wrong address.
With Veladoma
The board shows every job and every tech. AI suggests the assignment, and anyone in the office can confirm it.
Today
The tech arrives without the last visit, the model number, or the customer’s note.
With Veladoma
The job record travels with the tech in the mobile app, online or off.
Today
The invoice sits in the truck until someone has time to type it. Cash lands weeks later.
With Veladoma
The tech takes a card payment at the door, at the rate Stripe charges direct, with no markup.
Today
A warranty return falls between two people, and the customer notices first.
With Veladoma
Every callback is a job with an owner, on the same board as the rest of the day.
Care-grade security, in the trades
The record holds up when someone disputes it.
Home care has always had to prove what happened on a visit. Veladoma brings the same discipline to field service.
Role-based access
Owners, dispatchers, and techs each see what their job needs, and nothing else.
Your data stays yours
Each company’s data is kept separate from every other company’s, and it is never sold.
What is in the product today
What changes for your techs, your customers, and your office.
Every item below is built and in use. Where a feature matters to some trades more than others, the trades are named.
For your techs
Know the part is on the truck before you roll
Each part on the job shows whether it is already on the assigned tech’s truck, so the first trip can be the only trip.
Photograph the data plate, skip the typing
Point the phone at the equipment label and the brand, model, and serial fill in for the tech to confirm.
Speak the readings, keep your gloves on
Techs say measurements and checklist answers out loud. The app shows what it heard, and nothing saves until they confirm it.
A second opinion after the checklist
When the diagnosis checklist is done, AI suggests likely findings and the line items to match. The tech accepts or skips each one.
Measure on the roof, quote from the truck
Roof measurements taken on the phone feed the materials takeoff, so the quote is built from what was measured.
Nobody gets sent to a job they are not licensed for
Refrigerant work needs a current EPA 608 and electrical work needs a current state license. An unqualified assignment is stopped before it is saved.
Buy the part at the store, snap the receipt
A mid-job supply-house run is recorded from a receipt photo, so the part lands on the job and the cost is not lost.
Works in a basement with no signal
Checklists, photos, signatures, and cash or check payments are captured offline and sync when the signal returns.
A timesheet that fills itself in
Weekly hours with overtime shown as it builds, time-off requests, and entries that save offline.
Take the truck with one photo
Check out a vehicle from the phone. A photo of the odometer records the mileage, so nobody writes it on a clipboard.
Receive parts at the truck or the shop
Check a delivery against the order on the phone, with photos. Short or damaged parts are flagged on the spot.
For your customers
Clear choices, not a guess
Good, better, and best options go out in one email, with line items drawn from your own past jobs.
Extra work only with their OK on record
When the job grows, the customer’s spoken approval is captured on the job before the work is done.
Pay the way they want
A card payment link arrives with the invoice, the tech can take cash or check at the door, and larger balances can be split into scheduled payments.
A warranty callback never sends a bill
Callbacks under warranty are marked no-charge automatically, and warranty status shows on the job before anyone quotes.
Service on schedule, billed on autopay
Customers on a plan get their visits booked ahead with the tech they know, pay automatically, can pause or cancel by link, and get a reminder before renewal.
Pest controlPool serviceLandscapingCleaningPressure washingSnow removalHVAC
Agreements they can read and sign on a phone
Maintenance and service agreements are signed by link. A customer can ask to change a clause, and you decide.
Sign right there on the tech’s phone
Service agreements and job sign-off are signed on the tech’s phone before work starts or when it is done.
Plans of care signed without the fax chase
The physician signs the plan of care through a code-protected link, and reminders go out until it is signed.
For your office
The right tech, with the reasons
Dispatch sees up to three ranked techs for each job, why each fits, and who was left out and why.
The job closes, the invoice is ready
Completing a job creates its invoice from the quote, with no retyping. Deposits are required on big jobs above a threshold you set.
Stock you can count on
Every part in the warehouse and on each truck is in one ledger. A nightly check flags what hit its reorder point, and a purchase order is one step. Receiving flags short-shipped and damaged parts.
Trucks restocked overnight
Restock lists are built each night, and warehouse-to-truck transfers are confirmed by the tech who receives them.
Every plan on one screen
Pause, resume, change, or cancel any customer’s plan, with a proration preview. When a card fails, visits stop and you get an alert.
Pest controlPool serviceLandscapingCleaningPressure washingSnow removalHVAC
Seasonal and win-back lists, made for you
Tune-up season, lapsed customers, and storm prep produce a ready list. Texts respect each customer’s opt-out.
Run the board from your phone
The owner sees the day by map or by tech, and what needs attention, from the truck or the jobsite.
The money decisions, ranked
One page ranks what needs the owner today: overdue invoices, cash signals, and the business’s other health checks.
A missed call still becomes a job
Calls ring your team or forward. If nobody picks up, the voicemail becomes a lead and you get an alert.
OASIS on the web or the phone
OASIS assessments are captured with skip rules and due dates, and prefilled from the referral.
Readmission risk, every night
Each client gets a nightly readmission-risk score with the signals behind it.
Built for the truck
Your techs work in basements, attics, and crawlspaces. So does the app.
The mobile app keeps working without signal and syncs when it comes back. The job, the quote, and the payment are all in one place.
Straight answers
What trades owners ask before they book.
Do you charge per user?
No. Each trades plan covers a set number of users at one price: Solo covers 1 user at $29 a month, Starter 3 users at $89 a month, Growth 15 users at $199 a month, and Pro 45 users at $449 a month. Hiring inside that limit changes nothing on the bill.
Is there a free trial?
Starter includes a 14-day free trial. The other plans start with a 20-minute walkthrough, where we run a job on the phone with your job types.
Is AI an add-on?
No. Every AI capability is on every plan. Plans differ in how much you can use each month and in how much the AI does before a person confirms it, never in which features you get.
Does the tech app work without signal?
Yes. Checklists, photos, signatures, and cash or check payments are captured on the phone in a basement or a crawlspace and sync when the signal returns. The app is for iPhone and Android.
What does a card payment cost?
Card payments are charged at the same rate Stripe charges direct. Veladoma adds no markup. The tech can take a card at the door or send a payment link with the invoice.
What does the AI Receptionist do today?
Today a missed call becomes a lead with the voicemail attached, and you get an alert. AI answering and booking by voice is in progress. Receptionist bands start at $49 a month, and calls past the included minutes continue at $0.12 a minute.
Can I cancel?
Month-to-month or annual subscriptions. No refunds for the current billing period. When you cancel, you keep full access through the end of the period you paid for, then service ends.
What does annual billing save?
20% on every plan except Solo, which is already priced at its floor. Annual plans are billed once a year at the discounted rate shown on each plan.
Bring one bad week. We will show you where the time went.
Send us your truck count and the three things that eat your day. We will tell you what we would change first.