Home care software pricing
Never priced by caregiver. Every plan has unlimited caregiver seats, EVV time capture, and a Business Associate Agreement you accept in the app, from $249 a month.
Priced by active clients, never by caregiver. Every plan has unlimited caregiver seats, EVV, and a BAA you accept in the app. Your plan is set by how many clients you served that month.
UNLIMITED SEATS · 50 CLIENTS
Home care agencies up to 50 active clients. Unlimited seats.
$249/mo
billed monthly
UNLIMITED SEATS · 200 CLIENTS
Home care agencies up to 200 active clients. Unlimited seats.
$599/mo
billed monthly
200+ CLIENTS · MULTI-OFFICE
More than 200 clients, several offices, a franchise, or skilled care.
From $899/mo
quoted from your size, annual contract, invoice-billed
Running an agency? How care pricing works for agencies EVV and compliance
| Feature | Care | Care Scale | Enterprise |
|---|---|---|---|
| Active clients | Up to 50 | Up to 200 | 200+ |
| Caregiver seats | Unlimited | Unlimited | Unlimited |
| EVV time capture — Cures Act | |||
| HIPAA BAA with every customer | |||
| Every AI capability | |||
| Multi-office on one parent org | — | — | |
| Franchise structure and billing | — | — | |
| SSO (Okta, Azure AD, Google) | — | — | |
| White-label | — | — | $299/mo add-on |
Add-ons
An AI receptionist that answers your agency’s calls on its own number, books and routes, and hands off to a person, in Spanish and English. On home-care plans it runs under your BAA once you accept it.
Receptionist
$49/mo
500 minutes
Receptionist Plus
$99/mo
1,500 minutes
Receptionist Max
$199/mo
4,000 minutes
Working today: calls ring your team or forward to a phone. If nobody answers, the voicemail becomes a lead and you get an alert. The AI voice that answers and books is in progress; we will tell you the date on your walkthrough.
The dedicated number is included. Past your minutes, calls keep being answered at $0.12/min. The receptionist never hangs up to save you a charge.
Ask about it on your walkthroughPriced on your Enterprise quote, so you pay only for the pieces your organization uses.
Multi-office on one parent org
$149/mo per office beyond 3
White-label
logo and brand color on customer-facing pages and emails — $299/mo
Outreach Engine
$499/mo quote line (free on every self-serve tier)
Terms you can read first
Annual billing saves 20% on every plan except Solo
Annual plans are billed once a year at the discounted rate shown on each plan. That includes the home-care plans. Solo is already priced at its floor, so it is billed at the same rate monthly or annually.
Cancellation
Month-to-month or annual subscriptions. No refunds for the current billing period. When you cancel, you keep full access through the end of the period you paid for, then service ends.
Annual subscriptions canceled mid-term retain access through the end of the paid year and are not refunded for unused months.
Straight answers
By active clients, never by caregiver. Care is $249 a month for up to 50 active clients and Care Scale is $599 a month for up to 200, both with unlimited caregiver seats. Above 200 clients, several offices, or skilled care is Enterprise, quoted from your size.
A client with at least one completed visit in the billing month. The count only picks the plan. You are never charged per client or per caregiver.
Yes, on every care plan. Caregivers clock in and out on the phone with GPS, the visit is saved on the phone with the original time if there is no signal, and every visit is checked after clock-out before it reaches billing. The capture meets the 21st Century Cures Act requirements for electronic visit verification.
Yes. Veladoma offers a Business Associate Agreement to every senior-care organization, and you accept it with a click in the app. It takes effect when you accept it or when you first use Veladoma with protected health information, whichever comes first. The terms are public on the legal page.
Not yet. Submission to HHAeXchange, Sandata, and Tellus is in progress. Today every visit is verified and every claim is scrubbed against state payer rules before you send it.
HIPAA is not a certification, so no vendor can be approved for it. Veladoma is designed to the HIPAA Security Rule: access is role-based, PHI access and EVV changes are logged, data is encrypted at rest and in transit, and a BAA is offered to every senior-care organization.
Not yet. SOC 2 is in progress and no report has been issued. Ask us for the current status and we will answer in writing.
A caregiver sees today’s visits and one button to start. They can say what happened and approve a drafted note before it saves. The app is for iPhone and Android and works without signal.
20% on every plan except Solo, which is already priced at its floor. Annual plans are billed once a year at the discounted rate shown on each plan.
Month-to-month or annual subscriptions. No refunds for the current billing period. When you cancel, you keep full access through the end of the period you paid for, then service ends. Annual subscriptions canceled mid-term retain access through the end of the paid year and are not refunded for unused months.
Tell us how many active clients and caregivers you have. We reply with the plan we would pick, and the reason we would pick it.